Brightwheel Fee Changes and ACH information - effective November 1, 2023

Brighwheel will be making changes to their fees charged for ACH and credit card transactions, as follows:

Payment Processing Fees

We are adjusting payment processing fees in order to lower costs on many transactions and better reflect the costs that brightwheel incurs. Starting November 1, 2023 fees will be:

• Bank Transfers (ACH): 0.6% – with a new minimum fee of $0.25 and maximum of $2 (up from $0.60 per transaction)

• Credit/Debit Card: 2.95%

Payment fees are a representation of the fees charged by banks and credit card companies, as well as the investments brightwheel makes in security, payment operations, and payment support for schools and families. Brightwheel has never before changed your payment fees, even as our costs have continued to increase each year. And while other companies often add hidden charges (such as chargeback fees, merchant fees, individual transaction fees, etc), we keep rates simple and transparent.

If your families use ACH/bank transfers, it is true that some transactions may go up slightly. The good news is all transactions below $100 will actually see lower fees - as low as 25 cents. This is in direct response to feedback we have received.

We will make sure that any mid-month billing, such as Saturday Hours, donation, book fair, etc will have the same due date a the next tuition payment to avoid multiple fees.

If you would like to avoid all fees, you can sign up for ACH payments through us. They are drawn on the 1st business day of each month. Here is the form for ACH payments.